Team IT Serve Inc DBA TeamitserveUSA, an Irving, TX based Global IT Services, Product Development, and Business Solutions Firm has multiple openings for
JOB ID 11351: Infrastructure Engineer
Job duties include:
1. Responsible for working with customers and understanding their Infrastructure requirements and ensure the OS environments (Linux and Windows) are delivered to them in a timely manner
2. Understanding of security principles and technologies applicable to infrastructure systems. This includes knowledge of firewalls, VPNs, network security protocols, network breaches, intrusion detection/prevention systems, and encryption protocols.
3. Assisted in validating the changes implemented whether it be server builds, clustering, firewall accesses, deployments, patching, upgrades and other networking issues.
4. Technical Analyst-like responsibilities within the Infrastructure department responsible for receiving new environment technical requirements, scheduling review meetings to finalize specifications, ticketing appropriate Operations Teams and continually monitoring the progress.
5. Capability of doing quick smoke test, update ServiceNow, JIRA tickets or executed automation pipeline.
6. Involved working directly with Product, Program, Project and Technical managers with strong communication and interaction skills.
7. Maintained accurate and detailed logs within the ticketing system for customer calls, system alerts, escalation steps taken to ensure the resolution of VM servers, networking and customer related issues
8. Designing and implementing scalable MSSQL HA cluster environment instead of standalone servers for a high-availability server infrastructure to support enterprise applications and services
Requirements: Master’s degree in Computer Science, IT or related with at least 6 months of experience. Salary ranges between $134,971.00 to $134,972.00/year. Send resume to: ashish@teamitserveusa.com including the JOB ID. Travel and relocation to various unanticipated client locations throughout the United States may be required. Equal Opportunity Employer.